Privacy Policy

PatternForge is a surface pattern and textile design studio operating from [Jurisdiction]. For any privacy question, or to exercise the rights described below, email service@averrae.online. We act as the data controller for the information described here.

• Enquiry details — your name, email address, company, and the project information you choose to send us (end use, yardage, timings, reference images).
• Client and project records — briefs, artwork approvals, correspondence, invoices, and shipping addresses used to send physical samples.
• Technical data — anonymised or aggregated information about pages viewed, device type, and approximate region, collected to keep the site working.

We do not ask for special category data, and we do not collect payment card numbers through this website.

• To answer enquiries and prepare quotes, schedules, and design proposals.
• To deliver commissioned work, arrange sampling, and ship fabric or yarn.
• To issue invoices and keep accounting records required by law in [Jurisdiction].
• To protect the studio's work, including records of licences and approvals.

Our lawful bases are performance of a contract, our legitimate interests in running a design studio, compliance with legal obligations, and consent where consent is required.

We share information only where it is needed to do the work: mills, printers, dye houses, and couriers involved in your project; and our email, file storage, accounting, and hosting providers. Those providers process data on our instructions. We do not sell personal information or use it for third-party advertising.

Some providers or production partners may be located outside [Jurisdiction]. Where that happens we rely on the transfer safeguards recognised under the law of [Jurisdiction], such as standard contractual clauses or an adequacy decision.

Enquiries that do not become projects are deleted within 24 months. Project and licensing records are kept for the duration of the licence plus the retention period required by tax and accounting law in [Jurisdiction]. Backups are cycled on a rolling basis.

Subject to the law of [Jurisdiction], you may request access to your personal information, correction of inaccurate data, deletion, restriction of processing, a portable copy, or you may object to processing based on legitimate interests. Where processing relies on consent, you can withdraw it at any time. Email us and we will respond within the statutory period. You may also complain to the supervisory authority in [Jurisdiction].

This site uses only the cookies needed to serve pages and remember basic preferences. If we add analytics or embedded media in future, we will describe them here and request consent where required by law in [Jurisdiction].

Access to studio files is limited to the people working on your project, accounts are protected with strong authentication, and devices are encrypted. No system is perfectly secure, so please avoid sending confidential commercial terms by unencrypted email if you would rather use another channel.

If this policy changes we will update the date above and, for material changes affecting active clients, notify you by email.